Do you have a good customer retention rate? How do I create super fans of me and my business? Brittany Hodak has all the answers in this podcast!
Every business owner and entrepreneur wants customer retention and the ability to always have people who are willing to buy their products or partake in their business. Author Brittany Hodak joins us on the podcast today to discuss tips and tricks from her most recent book "Creating Superfans: How To Turn Your Customers Into Lifelong Advocates". We go over why it's important to make the customer feel appreciated and unique, ways for real estate entrepreneurs to get investors consistently, and much more.
Brittany Hodak is an award-winning entrepreneur, author, and customer experience speaker who has delivered keynotes across the globe to organizations including American Express and the United Nations. She has worked with some of the world’s biggest brands and entertainers, including Walmart, Disney, Katy Perry, and Dolly Parton. She founded and scaled an entertainment startup to eight figures before exiting, and she is the former Chief Experience Officer of Experience.com. Her debut book, Creating Superfans, is in stores now!
BRITTANY'S SOCIALS
LINKEDIN: https://www.linkedin.com/in/brittanyhodak/
FACEBOOK: https://www.facebook.com/BrittanyHodak
INSTAGRAM: https://www.instagram.com/brittanyhodak
BRITTANY'S WEBSITE
BRITTANY'S BOOK
https://www.amazon.com/Creating-Superfans-Five-Step-Multiplying-Reputation/dp/1774580780
